The 2025 Customer Service Excellence Awards recognise the organisations and individuals delivering service that combines professionalism, empathy and genuine care.

These awards highlight how businesses across diverse industries are strengthening relationships, improving communication and creating meaningful customer experiences.

The Best for Customer Retention award was presented to Morgan Parkes Recruitment for its long standing commitment to understanding both clients and candidates. By prioritising relationship building and genuine care, they have cultivated trust and loyalty that extend far beyond initial placements. Their continued growth through referrals demonstrates the strength of their people focused approach.