A rare opportunity has arisen for an experienced Dental Nurse looking to move away from working within a dental practice and into a home based non-clinical role as a Treatment Co-ordinator. The role will be working from home (or in a serviced office near your location if you’d prefer), so the successful candidate can be based anywhere in the UK, and hours are flexible between 12pm – 8pm.

• Receiving online leads from customers interested in Invisalign services
• Calling to book appointments to suit your diary
• Providing consultations via Zoom to potential clients and explaining the options and procedure
• Answering any questions as required
• Using the inhouse computer system to generate standard follow up letters

• Experience in a dental role is essential – applicants without this will not be considered
• Excellent telephone manner
• Knowledge of Invisalign is preferred but product training can be given
• Friendly and confident personality
• Ability to work on your own initiative and plan your own diary
• Good knowledge of technology

Due to expansion our client, a well-respected and long established financial services company based in Shirley, Solihull is recruiting a number of Collections Officers to join their busy customer service team.

You will be responsible for recovering any monies due on customer accounts within the current regulatory framework. Communicating with customers and authorised third parties relating to collections and recoveries activities on Motor Finance accounts. This will involve identifying and helping customers who may be experiencing financial difficulty.

The ideal candidate will be energetic with excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given.  You will be a good listener and will understand how important it is to treat customers fairly at all times.

• Operate an automated inbound and outbound dialling system
• Empathetically question customers to understand their circumstances
• Look at accounts in arrears and work with customers to assist them to make payments that are manageable for them
• Refer customers to specialist teams when required
• Communicate with customers and third parties to agree and monitor future payments
• Provide accurate information in a timely manner both internally and externally when required
• Manage in the inhouse database and keep a record of all details

• Experience in a customer service, telephone based role
• Previous collections experience also required
• Previous motor finance experience would be desirable
• Demonstrate excellent communication skills
• Ability to work on your own initiative
• Adapt communication style to suit customers when required
• The ability to remain calm under pressure
• An excellent telephone manner
• A can-do attitude
• Grade C or above, GCSE (or equivalent) in English and Mathematics

Our client, a well-established company with an excellent reputation in their market is recruiting for a Purchase Ledger Administrator to join their team.This is a friendly, fast paced and busy environment with a career prospects for the successful candidate.

The ideal candidate will be thorough and accurate with experience in Purchase Ledger/Accounts/Data Input/Administration.

·Processing invoices, reconciling delivery notes to invoices received and orders for various departments and materials

·Releasing invoices in preparation for payment

·Interacting with relevant departments and suppliers in order to resolve queries

·Dealing with queries to resolution

·Ensuring correct paperwork is received

·Monthly reconciliation

·Setting up new supplier accounts

·Supporting colleagues to ensure the department is working as a team

·Working to deadlines

·At least 1 year of experience in a similar role

·A good standard of education

·Knowledge of MS Office

·Excellent communication skills

·Strong organisational skills

·Ability to prioritse

In return for your hard work, you will earn a starting salary of between £18,000 – £22,000 and excellent benefits.

Due to promotion and increased workload, we are currently recruiting an Administrator to work as part of a large friendly team within a well-established business in Coleshill.

You will be required to provide a full administrative support service to all internal departments and to deliver outstanding customer service to all partners and customers.

Full training will be given, and progression opportunities will be available.

·Receive incoming calls and direct as required to internal colleagues, or take clear messages and ensure they are communicated appropriately

·To prepare all outgoing post for dispatch

·To scan all incoming documentation onto the internal system and allocate to the correct departments

·To ensure filing and paperwork is dealt with and kept up to date

·Other general administrative tasks to support internal departments

·Experience in a customer service or administration-based role is preferred but not essential

·Clear verbal and written communication skills

·The ability to prioritise and work to deadlines

·Ability to work under pressure

·Competent in MS Office

The successful candidate will ideally be experienced in administration-based tasks and will have excellent attention to detail. In return for your hard work, you will earn a starting salary of £18,600 and excellent benefits.

Due to expansion our client, a well-respected and long established financial services company based in Shirley, Solihull is recruiting a number of Collections Officers to join their busy customer service team.

You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements.

The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given. You will be a good listener and will understand how important it is to treat customers fairly at all times.

All candidates will be confident on the telephone, have good written communication skills and have experience in a customer focused role.

·Operate an automated inbound and outbound dialling system

·Empathetically question customers to understand their circumstances

·Look at accounts in arrears and work with customers to assist them to make payments that are manageable for       them

·Refer customers to specialist teams when required

·Communicate with customers and third parties to agree and monitor future payments

·Provide accurate information in a timely manner both internally and externally when required

·Manage in the inhouse database and keep a record of all details

·Experience in an office based customer service based role

·Demonstrate excellent communication skills, ability to empathise and challenge processes

·Ability to work on your own initiative

·Adapt communication style to suit customers when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, you will earn a starting salary of £18,000 – £21,000 and excellent benefits.

Due to expansion our client, a well-respected and long established financial services company are recruiting a number of full and part time Customer Service Officers to join their busy team.

You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements.

The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given.You will be a good listener and will understand how important it is to treat customers fairly at all times.

All candidates will be confident on the telephone, have good written communication skills and have experience in a customer focused role.

·Operate an automated inbound and outbound dialling system

·Empathetically question customers to understand their circumstances

·Look at accounts in arrears and work with customers to assist them to make payments that are manageable for       them

·Refer customers to specialist teams when required

·Communicate with customers and third parties to agree and monitor future payments

·Provide accurate information in a timely manner both internally and externally when required

·Manage in the inhouse database and keep a record of all details

·Experience in an office based customer service based role

·Demonstrate excellent communication skills, ability to empathise and challenge processes

·Ability to work on your own initiative

·Adapt communication style to suit customers when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, you will earn a starting salary of £18,000 – £21,000 and excellent benefits.

Due to expansion our client, a well-respected and long established financial services company based in Shirley, Solihull is recruiting a number of Collections Officers to join their busy customer service team.

You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements.

The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given. You will be a good listener and will understand how important it is to treat customers fairly at all times.

All candidates will be confident on the telephone, have good written communication skills and have experience in a customer focused role.

·Operate an automated inbound and outbound dialling system

·Empathetically question customers to understand their circumstances

·Look at accounts in arrears and work with customers to assist them to make payments that are manageable for       them

·Refer customers to specialist teams when required

·Communicate with customers and third parties to agree and monitor future payments

·Provide accurate information in a timely manner both internally and externally when required

·Manage in the inhouse database and keep a record of all details

·Experience in an office based customer service based role

·Demonstrate excellent communication skills, ability to empathise and challenge processes

·Ability to work on your own initiative

·Adapt communication style to suit customers when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, you will earn a starting salary of £18,000 – £21,000 and excellent benefits.

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Mortgage Underwriter to join their busy Underwriting team.

You will be required to assess, analyse, underwrite and process all new buy-to-let mortgage applications from application through to offer.

The ideal candidate will have knowledge of the mortgage lifecycle and ideally underwriting experience.

·Assessment of mortgage applications

·Preparation of detailed risk analysis

·Communication with intermediaries and customers regarding updates and decisions

·Analyse and assess relevant incoming post

·Assess ability to pay using bank statements and company accounts

·Review valuation reports

·Carry out KYC checks

·Collate and analyse all documentation relating to risk

·Prepare detailed summaries and recommendations

·Assess transfer of equity requests

·Knowledge of the mortgage lifecycle

·Ideally experience in an underwriting role

·Proven ability to assess and apply risk assessment

·Ability to assess bank statements, company accounts and cash flow forecasts

·Adapt communication style as and when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, as a Mortgage Underwriter you will earn a starting salary of £18,500 – £30,000 depending on experience and excellent benefits.

An exciting opportunity has arisen for a bright, highly motivated and ambitious individual to join a fast paced and growing team as a Senior Quantity Surveyor within a large organisation based in Bromsgrove. The role as a Senior Quantity Surveyor will be assisting the Surveyor team in a high rewarding environment.

·Understand the implications of health and safety regulations to the Company sites

·Understand the principles of safety on site and ensure that any concerns are addressed immediately with the support of the safety team and/ or Directors as appropriate

·Prepare and/ or review tenders with estimators assisting with understanding the client’s requirements and offering value engineering

·Value completed work and ensure timely payment

·Provide early cost advice to client on variations

·Understand construction issues, offer advice on drawings and works and ensure project has all current drawings/ up to date information to work from

·Identify commercial risks and provide appropriate solution/ response

·Undertake costs analysis working with Company buyers. Advise on procurement/ cost control

·Build strong relationships with client staff and Company production staff

·Learn the Company procurement function and it’s interaction with site and impact on overall job cost and performance

·Allocate work to sub-contractors including assistance with procurement when required Learn how to value completed work and arrange payments

·Knowledge of various construction contracts

·Undertake personal on-going development

·Assist with training and development of trainee Quantity Surveyors

·Minimum 3 A-Levels at Grade B and above or equivalent BTEC

·Relevant business experience of approximately 3 years

·Experience of/training in a quantity surveying/commercial background

·General knowledge of contracts/contractual terms

·Excellent computer skills particularly Excel

·Ability to gather and analyse and attention to detail

·High level of accuracy with strong mathematical ability

·Effective oral and written communication skills

·Good negotiation and management skills

·Extremely high level of confidentially and discretion

·Understanding the importance of establishing and maintaining positive client relationships

·Must hold a full UK Driving license

·Sites are located throughout the country, must be able to respond to company requirements to attend sites.

This is a great opportunity to develop a long-term career within a large, successful organisation as an Senior Quantity Surveyor.

In return you will receive a salary of £40,000 and excellent benefits.

An exciting opportunity has arisen for a bright, highly motivated and ambitious individual to join a fast paced and growing team as a Experienced Quantity Surveyor within a large organisation based in Oxford. The role as a Experienced Quantity Surveyor will be assisting the Surveyor team in a high rewarding environment.

·Understand the implications of health and safety regulations to the Company sites

·Understand the principles of safety on site and ensure that any concerns are addressed immediately with the support of the safety team, commercial team and/ or Directors as appropriate

·Provide administrative assistance to the commercial team

·Demonstrate ability to work independently and efficiently

·Assist with the preparation of tender and contract documents

·Build relationships and understand client’s and their requirements

·Apply value management and cost control

·Keep track of variations

·Understand the Company procurement function and its interaction with site and impact on overall job cost and performance

·Prepare and analyse costings for tenders

·Assist with identification of commercial risks and develop responses/ actions to them

·Assist with subcontract procurement/ allocation of work

·Assist with valuation of completed work and arrange payments

·Build an awareness of the different building contracts in current use applicable to the Company

·Undertake personal on-going development

·Other duties as reasonably required from time to time

·Minimum 3 A-Levels at Grade B and above or equivalent BTEC

·Relevant business experience of approximately 2 years

·Experience of/training in a quantity surveying/commercial background

·Excellent computer skills particularly Excel

·Ability to gather and analyse and attention to detail

·High level of accuracy with strong mathematical ability

·Effective oral and written communication skills

·Must hold a full UK Driving license

·Sites are located throughout the country, must be able to respond to company requirements to attend sites.

This is a great opportunity to develop a long-term career within a large, successful organisation as an Experienced Quantity Surveyor.

In return you will receive a salary of £30,000 and excellent benefits.

An exciting opportunity has arisen for a bright, highly motivated and ambitious individual to join a fast paced and growing buying team as a Trainee Buyer within a large organisation near Yardley, Birmingham. The role as a Trainee Buyer will be assisting the team to help them fulfil their duties whilst training to undertake the tasks of a Buyer.

·Answering and logging calls received from site

·Raising purchase orders for supplier materials

·Filing, printing

·Updating Excel database

·Ordering materials

·Undertaking pricing negotiation with suppliers

·Developing close working relationships with colleagues

·Working to budgets

·Sourcing alternative products when required

·Associated administration

·No previous experience is required

·At least 5 GCSE’s A-C

·Excellent computer skills including Word and Excel

·Effective oral and written communication skills

·Ambitious and motivated personality

This is a great opportunity to develop a long-term career within a large, successful organisation, starting as a Trainee Buyer with full training.

In return you will receive a salary of £16,000 – £18,000 and excellent benefits.

Due to promotion and increased workload, we are currently recruiting a Customer Support Advisor to work as part of a large friendly team within a well-established business in Coleshill.

You will be required to effectively and efficiently manage a case load of motor claims during the period that the customers are using the service.

·Quality check claims to ensure no delays can occur

·Accurately assess claim status and documentation to ensure that the claim is managed efficiently

·Validate the claim type and ensure repair work is authorised appropriately

·Verify all relevant and documentation and record on the system

·Liaise with internal and external contacts

·Maintaining contact with the end user customer to keep them up to date

·Work to industry guidelines and regulations

·Achieve objectives

·Associated administration

·Experience in a customer service or administration based role is preferred

·Clear verbal and written communication skills

·The ability to prioritise and work to deadlines

·Ability to work under pressure

·Competent in MS Office

The successful candidate will ideally be experienced in a similar administration or customer service based role and will have excellent attention to detail. In return for your hard work, you will earn a starting salary of £19,000 and excellent benefits.

Our client is seeking an experienced Part Qualified Accountant to support their Finance team based in their central office in Worcester. This position is temporary however the company is expanding so there may be a possibility of the role becoming permanent.

This position is an immediate start.

This position is within easy reach from Redditch, Bromsgrove, Stratford, Evesham, Warwick, Leamington, Birmingham and surrounding towns.

·Processing all invoices for a multi-sited business

·Dealing with invoice queries via email or the phone

·Support and ownership for ongoing financial accounting activities viz:

·Reconciliations

·Payments

·VAT returns

·Payroll payments and bookings etc

·Support and ownership for month end closing activities

·Journals

·Other closing reports

·Previous experience working within a similar role

·Proactive problem-solving skills with the ability to analyse and interpret data

·Organised and able to manage and prioritise own workload

·Effective communication skills, both verbally and in writing

·Ideally, be able to start immediately

If you are an experienced and proactive Part Qualified Accountant and available immediately please apply. This is a temporary ongoing position however there is a possibility this role will become permanent. In return, they are offering up to £15 – £18per hour (dependent on experience). This is an excellent opportunity to work in an expanding company.

Due to expansion and increased workload, we are currently recruiting an Administrator to work as part of a small, friendly HR team within a well-established business in Coleshill.

Responsible for providing efficient and effective administration support to the HR and Learning and Development team, the successful candidate will have an involved and varied role.

Please note public transport is limited in this location.

·All administration for employment within the business

·Prepare of employment contracts and new starter paperwork

·Complete of references for new starters

·Maintain and update internal HR systems

·Deal with employment related correspondence

·Ad hoc HR administration duties

·Assist with training administration

·Manage the leavers process

·Ad hoc administration based work when required

·Experience in a similar role is preferred but not essential

·The ability to work in a fast paced environment

·Excellent attention to detail

·Strong communication skills are required

·Knowledge in MS Office packages

·The ability to prioritise and work on your own initiative

·Adaptable and confident with the ability to multi task

This is a great opportunity to join a well established business with excellent career prospects.In return for your hard work, you will earn a salary of £21,500 and excellent benefits.

Due to expansion, we are currently recruiting a number of Claims Advisors to work as part of a large friendly team within a well-established business in Coleshill.

You will be required to deliver a high quality telephone based sales through to service experience to customers, so the successful candidate will have experience in a busy, phone based environment. Previous soft sales experience is an advantage but is not essential.

·Answer calls to potential customers, process and manage all new claims in line with business requirements

·Communicate effectively with referral partners over the phone to ensure all new claims are captured and converted

·Updating the in house computer system with clear records to track progress

·Use open questioning and active listening skills to ensure all relevant claim information is captured

·Speak to customers and witnesses to gain an understanding of the situation and whether a claim can be made

·Experience working in a fast paced, target driven customer focused role

·Previous soft sales experience is beneficial but not essential

·The ability to learn new processes quickly and efficiently

·Competent using Word and Excel

·Excellent communication skills

·Adaptable and tenacious

This is an exciting role for a strong communicator with excellent decision-making skills. The successful candidate will be an adaptable, tenacious self-starter with a results driven attitude. In return for your hard work, you will earn a basic salary of £20,250 plus bonus and excellent benefits.