Our client, a successful logistics company in Rubery, is currently seeking an experienced Customer Service Administrator. The successful candidate will join a small, friendly team who are responsible for the customer service for the business.

· First point of contact for all incoming client calls

· Liaise with partners/suppliers to resolve client issues including missing items

· Track shipments (domestic and worldwide) and informing clients of delivery status

· Booking shipments online

· Arranging carrier collections and imports

· Checking discrepancy shipping reports

· Ordering stationery and client supplies

· Experience in a similar role would be a strong advantage

· A background in answering customer service calls and dealing with queries

· The ability to manage customers expectations

· Working to time critical deadlines

· Team player; with the ability to build relationships with external contacts

· Conscientious with attention to detail

This is an excellent role for an experienced Customer Service Administrator looking for a position within a rapidly expanding company. In return you will receive a salary of £18,000 – £22,000 per annum.

A well respected, modern and rapidly expanding business in Shirley, Solihull is currently recruiting for a Receptionist / Administrator to join their proactive, hardworking, friendly team on a temporary to permanent basis.

· Providing an efficient and effective reception service

· Answering internal and external telephone calls and transferring or taking messages

· Meeting and greeting visitors and making refreshments

· Keeping reception area tidy

· Ensuring company car park rules are adhered to

· Postal duties

· Providing administration support when required

· Other ad hoc admin / reception duties that may be required from time to time

· Experience in a similar role

· Well presented, friendly and confident

· Ability to multi task

· Good organisational skills

· Excellent communication skills

Benefits:

· Full training will be given

· Competitive salary and holidays

· Fantastic working environment

· Subsidised canteen meals

· Free parking

This is an excellent opportunity for an experienced Receptionist to work within a modern, friendly business in Shirley. You will be working Monday, Tuesday, Wednesday and Friday 9am – 5.30pm with a salary of £16,000 plus excellent benefits.

Our client, a well-established company with an excellent reputation in their market is recruiting for a Purchase Ledger Administrator to join their team.This is a friendly, fast paced and busy environment with a career prospects for the successful candidate.

The ideal candidate will be thorough and accurate with experience in Purchase Ledger/Accounts/Data Input/Administration.

·Processing invoices, reconciling delivery notes to invoices received and orders for various departments and materials

·Releasing invoices in preparation for payment

·Interacting with relevant departments and suppliers in order to resolve queries

·Dealing with queries to resolution

·Ensuring correct paperwork is received

·Monthly reconciliation

·Setting up new supplier accounts

·Supporting colleagues to ensure the department is working as a team

·Working to deadlines

·At least 1 year of experience in a similar role

·A good standard of education

·Knowledge of MS Office

·Excellent communication skills

·Strong organisational skills

·Ability to prioritse

In return for your hard work, you will earn a starting salary of between £18,000 – £22,000 and excellent benefits.

Due to promotion and increased workload, we are currently recruiting an Administrator to work as part of a large friendly team within a well-established business in Coleshill.

You will be required to provide a full administrative support service to all internal departments and to deliver outstanding customer service to all partners and customers.

Full training will be given, and progression opportunities will be available.

·Receive incoming calls and direct as required to internal colleagues, or take clear messages and ensure they are communicated appropriately

·To prepare all outgoing post for dispatch

·To scan all incoming documentation onto the internal system and allocate to the correct departments

·To ensure filing and paperwork is dealt with and kept up to date

·Other general administrative tasks to support internal departments

·Experience in a customer service or administration-based role is preferred but not essential

·Clear verbal and written communication skills

·The ability to prioritise and work to deadlines

·Ability to work under pressure

·Competent in MS Office

The successful candidate will ideally be experienced in administration-based tasks and will have excellent attention to detail. In return for your hard work, you will earn a starting salary of £18,600 and excellent benefits.

Our client is a marketing consultancy who deliver digital and offline marketing solutions to clients in the business services sector.

Due to successful growth each year since the 2017 formation, and with exciting developments planned for the future of the business, they are looking to recruit a Client Delivery Marketing Consultant, who will help provide their world class levels of service and tangible ROI results to both new and existing clients.

You will be joining the business in its growth phase, so the opportunity to become part of the success and benefit from the rewards of the business’s growth are significant. Based on achieving key targets the successful applicant for the role should expect to be director grade within 18 months, and there will also be opportunities to become an equity partner.

·Reporting directly to the Founder and Managing Director

·Responsible for delivering marketing solutions to clients

·Defining agreeing and then delivering the required activity as part of an agreed consultation term and providing regular updates on progress

·Assist with delivering the marketing strategy, plan and implementation, or train up, develop or recruit internal marketing resource for clients

·Via development partner assist with the delivery of end to end website solutions, including CRM integration and associated systems configuration

·A proven track record of delivering marketing strategies and activities with a focus on key metrics and commercial returns

·First class project management skills, and experience of handling multiple projects for different clients simultaneously

·An expert understanding of marketing, with a focus on digital channels is vital, as is a proven track record of delivering strategic and tactical campaigns, with a focus on commercial activity and a tangible set of results

·This is a pivotal role in the business and will help shape its future growth

·A hands-on approach

·People management experience, and experience of reviewing and developing junior marketers

·Excellent written and verbal communication and presentation skills

·Excellent relationship and interpersonal skills, with the ability to engage and build relationships with clients quickly and develop these over time

·Your own transport

In return they will offer:

·Flexibility based on client needs and your work life balance – you’ll be trusteed and treated like a grown up!

·25 days holiday, plus bank holidays, rising by one day per year to a maximum of 28 days

·Your birthday off

·Fun and creative working environment

·Statutory pension

·Exciting bonus structure

·Laptop and mobile phone

Why this might be the role for you:

·Maybe you’re a senior marketer who wants a bit more variety, more of a challenge, or are just bored of sitting at the same desk every day

·Maybe you love training and developing junior marketers but don’t have the opportunity at present

·Perhaps you are thinking of becoming a consultant, but the thought of doing it alone isn’t appealing

·Or maybe you’re a manager or director in an agency who really wants to get into the delivery more

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Facilities Project Manager to join their property team.

You will be required to support the achievement of property and facilities objectives by proactively planning and managing property and facilities projects across the groups property portfolio.

The ideal candidate will have experience in a similar role, running projects and ideally a relevant qualification.

·Successful delivery of projects, from planning through to implantation and completion

·Budgetary management

·Risk management

·Contract management

·Facilities operations

·Creating and presenting reports to stakeholders

·Educated to HNC/HND Level would be desirable

·Prince 2 Practitioner would be an advantage

·NEBOSH qualified/extensive Health & Safety knowledge or equivalent qualification would be an advantage

In return for your hard work, you will earn a starting salary of between £37,000 – £40,000 and excellent benefits.

Our client, a well-respected and long-established financial services company based in Solihull is recruiting an experienced E-Learning Designer to work within a fast moving environment dealing with subject matter experts to design high quality e-learning solutions to reflect brand values and style that engages learners in line with business objectives and regulations.

The ideal candidate will have experience in a similar role and a relevant learning qualification (i.e. CIPD) is desirable.

·Consult with subject matter experts from Risk & Compliance and the business lines to identify learning outcomes which need to be delivered through regulatory learning

·Design creative, standout e-learning that delivers the wow-factor using e-learning authoring tools such as Captivate, GoMo and Adobe Creative

·Monitor and evaluate impact of solutions to ensure that learning solutions created fulfils the need

·Be an expert in your field to create, design fantastic learning solutions.

·Relevant learning qualifications are desirable (CIPD)

·Proven e-learning design skills within a corporate environment, ideally within Financial Services

·Excellent communication skills and the ability to listen and respond to feedback

·Previous experience in monitoring progress and success within projects

·Strong commercial awareness

·Experience of using e-learning software packages such as Articulate and/or GoMo, Adobe Creative etc.

In return for your hard work, you will earn a starting salary of between £18,500 – £40,000 and excellent benefits.

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Media Relations Manager to join their busy External Relations team.

You will be required to help build the profile of the group across the media and other external audiences.

The ideal candidate will have knowledge of dealing with press releases, blogs and web content and will be developing communication strategies.

·Develop communication opportunities

·Work closely with Head of Media Relations and Groups Marketing team to create PR plans and campaigns

·Act as an account manager for various brands, developing communications and managing relationships with the business

·Keep business up to date with industry related news and information

·Acting as a media spokesperson responding to press enquiries, drafting statements and arranging media interviews

·Ensure all communications are aligned with the Groups brand values and behaviours

·Experience in media relations and working with journalists

·Knowledge of financial services

·Knowledge of social media communication strategies

·Educated to degree level

·Interpersonal skills to deal with senior management, employees, media, customers etc

·Drive to make an immediate impact

·Experience in people/account management

·Passionate about PR and Communications

In return for your hard work, you will earn a starting salary of between £30,000 – £40,000 and excellent benefits.

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Category Manager to support the strategic direction for procurement working with business stakeholders.

You will be required to be responsible for leading the sourcing activities in support of a category plan and in accordance with procurement processes, controls and regulatory requirements.

The ideal candidate will have knowledge of leading category plans across the business and development of processes and strategies in line with procurement policy standards.

·Work collaboratively with stakeholders across all business areas and at all levels to identify, develop and deliver category strategies in support of operational objectives

·Gather, assess and challenge business requirements in order to lead delivery of the end to end procurement

·Conduct meaningful analysis and monitoring techniques to identify common themes and achieve improvement targets for key areas of category spend

·Develop relationships with suppliers, collaborative bodies and industry forums

·Actively maintain industry knowledge and market intelligence in order to monitor trends and developments

·Manage the production of timely, high quality, informative and accurate reports in support of third-party assurance assessments

·Provide advice and mentorship to internal stakeholders on procurement process minimum requirements

·Extensive experience of independently managing procurement activities from need identification through to contract development and relationship management

·Ability to deliver service quality and savings through effective category management

·Able to lead on bid evaluation activities and processes

·High level communication skills in verbal and written form with an ability to brief senior stakeholders confidently and accurately

·Excellent analytical skills and able to work with, and present recommendations through data

In return for your hard work, you will earn a starting salary of between £45,000 – £50,000 and excellent benefits.

Due to expansion our client, a well-respected and long established financial services company based in Shirley, Solihull is recruiting a number of Collections Officers to join their busy customer service team.

You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements.

The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given. You will be a good listener and will understand how important it is to treat customers fairly at all times.

All candidates will be confident on the telephone, have good written communication skills and have experience in a customer focused role.

·Operate an automated inbound and outbound dialling system

·Empathetically question customers to understand their circumstances

·Look at accounts in arrears and work with customers to assist them to make payments that are manageable for       them

·Refer customers to specialist teams when required

·Communicate with customers and third parties to agree and monitor future payments

·Provide accurate information in a timely manner both internally and externally when required

·Manage in the inhouse database and keep a record of all details

·Experience in an office based customer service based role

·Demonstrate excellent communication skills, ability to empathise and challenge processes

·Ability to work on your own initiative

·Adapt communication style to suit customers when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, you will earn a starting salary of £18,000 – £21,000 and excellent benefits.

Due to expansion our client, a well-respected and long established financial services company are recruiting a number of full and part time Customer Service Officers to join their busy team.

You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements.

The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given.You will be a good listener and will understand how important it is to treat customers fairly at all times.

All candidates will be confident on the telephone, have good written communication skills and have experience in a customer focused role.

·Operate an automated inbound and outbound dialling system

·Empathetically question customers to understand their circumstances

·Look at accounts in arrears and work with customers to assist them to make payments that are manageable for       them

·Refer customers to specialist teams when required

·Communicate with customers and third parties to agree and monitor future payments

·Provide accurate information in a timely manner both internally and externally when required

·Manage in the inhouse database and keep a record of all details

·Experience in an office based customer service based role

·Demonstrate excellent communication skills, ability to empathise and challenge processes

·Ability to work on your own initiative

·Adapt communication style to suit customers when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, you will earn a starting salary of £18,000 – £21,000 and excellent benefits.

Due to expansion our client, a well-respected and long established financial services company based in Shirley, Solihull is recruiting a number of Collections Officers to join their busy customer service team.

You will be required to efficiently and effectively recover monies due on customer accounts whilst working to regulatory requirements.

The ideal candidate will have excellent customer service skills – ideally in a similar, regulated environment, however, industry training will be given. You will be a good listener and will understand how important it is to treat customers fairly at all times.

All candidates will be confident on the telephone, have good written communication skills and have experience in a customer focused role.

·Operate an automated inbound and outbound dialling system

·Empathetically question customers to understand their circumstances

·Look at accounts in arrears and work with customers to assist them to make payments that are manageable for       them

·Refer customers to specialist teams when required

·Communicate with customers and third parties to agree and monitor future payments

·Provide accurate information in a timely manner both internally and externally when required

·Manage in the inhouse database and keep a record of all details

·Experience in an office based customer service based role

·Demonstrate excellent communication skills, ability to empathise and challenge processes

·Ability to work on your own initiative

·Adapt communication style to suit customers when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, you will earn a starting salary of £18,000 – £21,000 and excellent benefits.

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Media Relations Manager to join their busy External Relations team.

You will be required to help build the profile of the group across the media and other external audiences.

The ideal candidate will have knowledge of dealing with press releases, blogs and web content and will be developing communication strategies.

·Develop communication opportunities

·Work closely with Head of Media Relations and Groups Marketing team to create PR plans and campaigns

·Act as an account manager for various brands, developing communications and managing relationships with the business

·Keep business up to date with industry related news and information

·Acting as a media spokesperson responding to press enquiries, drafting statements and arranging media interviews

·Ensure all communications are aligned with the Groups brand values and behaviours

·Experience in media relations and working with journalists

·Knowledge of financial services

·Knowledge of social media communication strategies

·Educated to degree level

·Interpersonal skills to deal with senior management, employees, media, customers etc

·Drive to make an immediate impact

·Experience in people/account management

·Passionate about PR and Communications

In return for your hard work, you will earn a starting salary of between £30,000 – £40,000 and excellent benefits.

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Mortgage Underwriter to join their busy Underwriting team.

You will be required to assess, analyse, underwrite and process all new buy-to-let mortgage applications from application through to offer.

The ideal candidate will have knowledge of the mortgage lifecycle and ideally underwriting experience.

·Assessment of mortgage applications

·Preparation of detailed risk analysis

·Communication with intermediaries and customers regarding updates and decisions

·Analyse and assess relevant incoming post

·Assess ability to pay using bank statements and company accounts

·Review valuation reports

·Carry out KYC checks

·Collate and analyse all documentation relating to risk

·Prepare detailed summaries and recommendations

·Assess transfer of equity requests

·Knowledge of the mortgage lifecycle

·Ideally experience in an underwriting role

·Proven ability to assess and apply risk assessment

·Ability to assess bank statements, company accounts and cash flow forecasts

·Adapt communication style as and when required

·The ability to remain calm under pressure

·An excellent telephone manner

·A can-do attitude

In return for your hard work, as a Mortgage Underwriter you will earn a starting salary of £18,500 – £30,000 depending on experience and excellent benefits.

An exciting opportunity has arisen for a bright, highly motivated and ambitious individual to join a fast paced and growing team as a Senior Quantity Surveyor within a large organisation based in Bromsgrove. The role as a Senior Quantity Surveyor will be assisting the Surveyor team in a high rewarding environment.

·Understand the implications of health and safety regulations to the Company sites

·Understand the principles of safety on site and ensure that any concerns are addressed immediately with the support of the safety team and/ or Directors as appropriate

·Prepare and/ or review tenders with estimators assisting with understanding the client’s requirements and offering value engineering

·Value completed work and ensure timely payment

·Provide early cost advice to client on variations

·Understand construction issues, offer advice on drawings and works and ensure project has all current drawings/ up to date information to work from

·Identify commercial risks and provide appropriate solution/ response

·Undertake costs analysis working with Company buyers. Advise on procurement/ cost control

·Build strong relationships with client staff and Company production staff

·Learn the Company procurement function and it’s interaction with site and impact on overall job cost and performance

·Allocate work to sub-contractors including assistance with procurement when required Learn how to value completed work and arrange payments

·Knowledge of various construction contracts

·Undertake personal on-going development

·Assist with training and development of trainee Quantity Surveyors

·Minimum 3 A-Levels at Grade B and above or equivalent BTEC

·Relevant business experience of approximately 3 years

·Experience of/training in a quantity surveying/commercial background

·General knowledge of contracts/contractual terms

·Excellent computer skills particularly Excel

·Ability to gather and analyse and attention to detail

·High level of accuracy with strong mathematical ability

·Effective oral and written communication skills

·Good negotiation and management skills

·Extremely high level of confidentially and discretion

·Understanding the importance of establishing and maintaining positive client relationships

·Must hold a full UK Driving license

·Sites are located throughout the country, must be able to respond to company requirements to attend sites.

This is a great opportunity to develop a long-term career within a large, successful organisation as an Senior Quantity Surveyor.

In return you will receive a salary of £40,000 and excellent benefits.

An exciting opportunity has arisen for a bright, highly motivated and ambitious individual to join a fast paced and growing team as a Experienced Quantity Surveyor within a large organisation based in Oxford. The role as a Experienced Quantity Surveyor will be assisting the Surveyor team in a high rewarding environment.

·Understand the implications of health and safety regulations to the Company sites

·Understand the principles of safety on site and ensure that any concerns are addressed immediately with the support of the safety team, commercial team and/ or Directors as appropriate

·Provide administrative assistance to the commercial team

·Demonstrate ability to work independently and efficiently

·Assist with the preparation of tender and contract documents

·Build relationships and understand client’s and their requirements

·Apply value management and cost control

·Keep track of variations

·Understand the Company procurement function and its interaction with site and impact on overall job cost and performance

·Prepare and analyse costings for tenders

·Assist with identification of commercial risks and develop responses/ actions to them

·Assist with subcontract procurement/ allocation of work

·Assist with valuation of completed work and arrange payments

·Build an awareness of the different building contracts in current use applicable to the Company

·Undertake personal on-going development

·Other duties as reasonably required from time to time

·Minimum 3 A-Levels at Grade B and above or equivalent BTEC

·Relevant business experience of approximately 2 years

·Experience of/training in a quantity surveying/commercial background

·Excellent computer skills particularly Excel

·Ability to gather and analyse and attention to detail

·High level of accuracy with strong mathematical ability

·Effective oral and written communication skills

·Must hold a full UK Driving license

·Sites are located throughout the country, must be able to respond to company requirements to attend sites.

This is a great opportunity to develop a long-term career within a large, successful organisation as an Experienced Quantity Surveyor.

In return you will receive a salary of £30,000 and excellent benefits.

We are currently recruiting a confident, well presented and articulate Hotel Receptionist for an established boutique hotel in the Solihull area.

The successful candidate will ideally have experience in, or knowledge of, the hotel or leisure industry and will be comfortable dealing with guests face to face and over the phone.

·Ensuring guest satisfaction by providing excellent customer service at all times

·Taking reservations and ensuring they are correctly inputted into the computer system

·Dealing with questions and queries from guests, visitors and other departments – face to face and over the phone

·Completing the check in and check out procedures

·Taking payments as and when required

·Additional administration tasks as required

·Good GCSE results, especially in Maths and English

·Experience in the hotel or leisure industry

·Good personal appearance with a warm and friendly manner

·Professional and confident customer service skills

This is a great opportunity to develop a career from Hotel Receptionist to Hotel Management within a beautiful environment.

In return you will receive a salary of £16,500 plus free parking and excellent benefits.

We are currently recruiting for a confident, thorough Trainee Technical Administrator to join a fast paced and expanding team within an innovative and dynamic company on the outskirts of Northampton. This is an excellent opportunity to develop a career within a progressive company.

·Assisting the team with document management ensuring systems and procedures are followed

·Maintain company spreadsheets for drawing revisions, CCTV, survey updates, testing records, copy drawings etc

·Liaising with internal departments

·Developing to take on AutoCAD duties

·High achievers with a minimum of 3 B’s at A Level or equivalent

·A desire to build a long-term career within Construction

·Dedicated and determined

·Excellent organisation and problem-solving skills

·Excellent numeracy skills with a high degree of accuracy

·Computer literate including Word, Excel and Outlook

·Ability to effectively priortise and work under pressure

This is a great opportunity to develop a long-term career as Trainee Technical Administrator within a large, successful organisation where you could progress your career.

In return you will receive a salary of £16,000 – £18,000 and excellent benefits.

A role has arisen for a bright, motivated and ambitious Safety, Health & Environment (SHE) Administrator within a construction company based in Tyseley. The successful candidate will join the organisation as Safety, Health & Environment (SHE) Administrator on a 6 months fixed term contract covering Maternity leave however there is a possibility of internal progression.

·Data entry onto Excel spreadsheets

·Formatting Risk Assessments and preparing new site start up boxes

·Scanning/Saving and adding details to H&S database for new Certificates and Cards received

·Adhoc administration – sending out letters/emails, adding training to database and outlook calendar

·Reminder Calls

·Setting up accounts for individuals

·Booking Health, Safety & Environment Tests with site operatives

·Logging/updating H&S system with Tool Box Talks and IMS forms that have been completed on site

·Administration for Quality Control Checks for in-house training

·Administration support for large numbers of new starters – checking details, creating new accounts, scan/save cards

·Pre-checks for new site starters

·Proficient in Word/Excel and Outlook

·5 GCSE’s grade A-C

·Effective communication skills

·Ability to cope under pressure

·Ambitious and motivated personality

This is a fantastic opportunity to work within a large, successful organisation as a Safety, Health & Environment (SHE) Administrator on a 6 month contract. In return you will receive a salary of £17k -£19k plus excellent benefits.

Due to increased workload and business growth, a role has arisen for a bright, motivated and ambitious Plant Administrator within a construction company based in Tyseley. The successful candidate will join the organisation as a Plant Administrator with the view to progressing through the Plant department in the future.

·Supply site requirements as necessary and in line with times/dates required.

·Availability of own Plant to be checked prior to all hires where applicable.

·Using best cost option available to fulfil order.

·Take ownership of issues and ensure closed out.

·Feedback to site on timings / equipment where necessary.

·Replacement of hired plant with own fleet where / when feasible.

·Attention to/and agreement of damage and loss charges in conjunction with Plant Manager.

·Awareness of new products and services

·Supplier management – ensure that all are following MVK requirements and adhering with our strict quality and Health and Safety procedures

·Manage and keep on top of queries when necessary

·Plant experience would be a strong advantage but isn’t essential

·5 GCSE’s grade A-C

·Excellent computer skills including Word and Excel

·Effective communication skills

·Ability to cope under pressure

·Ambitious and motivated personality

This is a fantastic opportunity for an ambitious individual, ideally with Plant Administrator experience to work within a large, successful organisation. In return you will receive a salary of £23-£27k plus excellent benefits.

An exciting opportunity has arisen for a bright, highly motivated and ambitious individual to join a fast paced and growing buying team as a Trainee Buyer within a large organisation near Yardley, Birmingham. The role as a Trainee Buyer will be assisting the team to help them fulfil their duties whilst training to undertake the tasks of a Buyer.

·Answering and logging calls received from site

·Raising purchase orders for supplier materials

·Filing, printing

·Updating Excel database

·Ordering materials

·Undertaking pricing negotiation with suppliers

·Developing close working relationships with colleagues

·Working to budgets

·Sourcing alternative products when required

·Associated administration

·No previous experience is required

·At least 5 GCSE’s A-C

·Excellent computer skills including Word and Excel

·Effective oral and written communication skills

·Ambitious and motivated personality

This is a great opportunity to develop a long-term career within a large, successful organisation, starting as a Trainee Buyer with full training.

In return you will receive a salary of £16,000 – £18,000 and excellent benefits.

Due to promotion and increased workload, we are currently recruiting a Customer Support Advisor to work as part of a large friendly team within a well-established business in Coleshill.

You will be required to effectively and efficiently manage a case load of motor claims during the period that the customers are using the service.

·Quality check claims to ensure no delays can occur

·Accurately assess claim status and documentation to ensure that the claim is managed efficiently

·Validate the claim type and ensure repair work is authorised appropriately

·Verify all relevant and documentation and record on the system

·Liaise with internal and external contacts

·Maintaining contact with the end user customer to keep them up to date

·Work to industry guidelines and regulations

·Achieve objectives

·Associated administration

·Experience in a customer service or administration based role is preferred

·Clear verbal and written communication skills

·The ability to prioritise and work to deadlines

·Ability to work under pressure

·Competent in MS Office

The successful candidate will ideally be experienced in a similar administration or customer service based role and will have excellent attention to detail. In return for your hard work, you will earn a starting salary of £19,000 and excellent benefits.

This is a permanent role reporting to the Head of Engagement within a forward-thinking organisation in West Bromwich. You will be required to create sales plans to achieve the team target whilst forging new connections to raise the profile of the organisation.

The successful candidates will have a proven sales track record with the ability to build and maintain relationships with stake-holders face to face and over the phone. You will also be prepared to travel for meetings when required.

Interviews will be held w/c 16th December.

·To liaise with businesses to sell the provision and its facilities

·Generate new profitable sales leads and develop growth with existing companies

·Act as an Ambassador to develop the reputation and generating new business

·Identify opportunities for sales, responding quickly to leads and enquiries

·Manage cold calling activity to arrange meetings

·Develop relationships with large employers

·Ensure that prospective and existing customers receive high levels of service across their journey; particularly through their transition from sales to delivery

·Develop, attend and support a wide range of external events

·To assist in engaging wider stakeholder groups such as WMCA, local chambers of commerce and trade associations

·Ensure that the CRM system is updated at all times

·Produce reports when required

·Experience in a similar sales based role

·The ability to compile reports and report on sales activity

·Ability to communicate effectively with varied audiences with particular focus on senior contacts within large organisations

·Knowledge of conducting effective meetings

·Excellent customer service skills and ability to influence and negotiate

Our client is seeking an experienced Part Qualified Accountant to support their Finance team based in their central office in Worcester. This position is temporary however the company is expanding so there may be a possibility of the role becoming permanent.

This position is an immediate start.

This position is within easy reach from Redditch, Bromsgrove, Stratford, Evesham, Warwick, Leamington, Birmingham and surrounding towns.

·Processing all invoices for a multi-sited business

·Dealing with invoice queries via email or the phone

·Support and ownership for ongoing financial accounting activities viz:

·Reconciliations

·Payments

·VAT returns

·Payroll payments and bookings etc

·Support and ownership for month end closing activities

·Journals

·Other closing reports

·Previous experience working within a similar role

·Proactive problem-solving skills with the ability to analyse and interpret data

·Organised and able to manage and prioritise own workload

·Effective communication skills, both verbally and in writing

·Ideally, be able to start immediately

If you are an experienced and proactive Part Qualified Accountant and available immediately please apply. This is a temporary ongoing position however there is a possibility this role will become permanent. In return, they are offering up to £15 – £18per hour (dependent on experience). This is an excellent opportunity to work in an expanding company.

Due to expansion and increased workload, we are currently recruiting an Administrator to work as part of a small, friendly HR team within a well-established business in Coleshill.

Responsible for providing efficient and effective administration support to the HR and Learning and Development team, the successful candidate will have an involved and varied role.

Please note public transport is limited in this location.

·All administration for employment within the business

·Prepare of employment contracts and new starter paperwork

·Complete of references for new starters

·Maintain and update internal HR systems

·Deal with employment related correspondence

·Ad hoc HR administration duties

·Assist with training administration

·Manage the leavers process

·Ad hoc administration based work when required

·Experience in a similar role is preferred but not essential

·The ability to work in a fast paced environment

·Excellent attention to detail

·Strong communication skills are required

·Knowledge in MS Office packages

·The ability to prioritise and work on your own initiative

·Adaptable and confident with the ability to multi task

This is a great opportunity to join a well established business with excellent career prospects.In return for your hard work, you will earn a salary of £21,500 and excellent benefits.

Due to increased workload and a new system, our client, a financial services organisation, based in Walsall, currently has an exciting opportunity for an experienced Book Keeper/Accounts Administrator to join their team.

·Sage entries

·Bank reconciliation

·Year-end preparation

·Preparing management info and spreadsheet based reports

·FCA compliancy – checking files, collating data, completing relevant paperwork

·Experience in a similar role plus excellent knowledge of Sage 50 is essential.

·Experience of working in a similar role

·Good working knowledge of Sage Line 50 and Excel

·Knowledge of Quickbooks would be an advantage

·A ‘can-do’ attitude

·Excellent written and verbal communication skills

This is an excellent opportunity for an experienced Book Keeper looking for a responsible role within a successful and expanding business.

Due to expansion, we are currently recruiting a number of Claims Advisors to work as part of a large friendly team within a well-established business in Coleshill.

You will be required to deliver a high quality telephone based sales through to service experience to customers, so the successful candidate will have experience in a busy, phone based environment. Previous soft sales experience is an advantage but is not essential.

·Answer calls to potential customers, process and manage all new claims in line with business requirements

·Communicate effectively with referral partners over the phone to ensure all new claims are captured and converted

·Updating the in house computer system with clear records to track progress

·Use open questioning and active listening skills to ensure all relevant claim information is captured

·Speak to customers and witnesses to gain an understanding of the situation and whether a claim can be made

·Experience working in a fast paced, target driven customer focused role

·Previous soft sales experience is beneficial but not essential

·The ability to learn new processes quickly and efficiently

·Competent using Word and Excel

·Excellent communication skills

·Adaptable and tenacious

This is an exciting role for a strong communicator with excellent decision-making skills. The successful candidate will be an adaptable, tenacious self-starter with a results driven attitude. In return for your hard work, you will earn a basic salary of £20,250 plus bonus and excellent benefits.

Due to expansion, an exciting role has arisen for an experienced, personable and highly organised Event Planner within a well-established events company in North Solihull. This is an ideal opportunity for the right person to develop a long term career in a busy and very successful organisation.

·Account managing a number of clients and ensuring their administration processes are followed

·You will be required to travel to attend arranged meetings and events to complete ‘on the day’ co-ordination duties – this may involve occasional overnight stays

·Being aware of potential new client opportunities and building relationships to gain business

·Supporting the Directors with day to day support, which will involve working on a number of projects at any one time

·Liaising with clients and delegates by phone, email and face to face

·Updating and preparing Excel spreadsheets

·Meeting preparation and room set up

·Sending confirmation correspondence via email

·Collating and recording feedback after the event

·Working within a team to ensure that the event is a success

·Associated administration duties

·Experience of working in events – either within hotels, venues or a small agency is essential

·Experience in a high pressure, deadline driven role is required

·Lively, personable, confident personality with excellent personal presentation

·The ability to liaise with people in a professional manner

·Intermediate Excel knowledge

·Excellent written and verbal communication skills

·Keen attention to detail

·Enthusiastic team member

·Your own transport would be advantageous

This is an excellent role for an experienced and enthusiastic individual looking for an Events Planner role within a successful business. In return you will receive a salary of approximately £22,000 – £25,000 per annum (depending on experience)